I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Plaks... Hope all is well!
We just received the plaques and thank you!
Have a great weekend.
Nathan, | Well! Hello again. The canvas arrived and is in the school. I cannot thank you enough for working with me on this, and you are my "go to" for all future projects of this size. I'll be sure to save all of my future cellphone pictures as large files! You've been accommodating and so easy to work with (and encouraging, when I thought this would never happen). The canvas has received enthusiastic approval from the kids...and that's what is most important. It's fabulous. Thanks again!
Alva, | Couldn't be happier Thanks kindly. Well four more 16 x 20 metal prints went out today, and we supposedly are not even open except on the weekends. Couldn't be happier. Most likely may be ordering more metal prints before December.
Take good care.
Molook, |